emamaco is proudly owned and operated in Australia.
Emamaco is based in Melbourne, but due to COVID we have moved most stock to our Sydney location for faster shipping.
All orders are shipped using Australia Post or special courier.
We try to ship orders out as fast as possible. If you order before 12 noon on a business day we will likely ship your order the same day. Otherwise it will likely ship the next business day.
We will ship directly to you from our stockists in Australia, the time it takes will vary based on where you are.
Estimated shipping times from Australia Post, if you are in:
- Australia - FREE Standard shipping 1-5 business days
- USA - shipping will take 3-10 business days
- Most of Europe - shipping will take 5-15 business days
- Rest of world - will depend on your location
Express Shipping available for some locations and will be shown as an option on checkout.
Please note thaT COVID-19 may impact shipping times. At the time of writing this (july 2020) shipping times have not yet been impacted. At least in our experience. So yes you should get your emamaco gear within the above timeframes!
For further assistance, or help tracking your order please contact us through our contact page here.
Please note that some countries charge customs, duties and taxes when sending internationally from Australia. The payment and understanding of these fees is the responsibility of the purchaser.